Looking to track your order? Go to the Order Lookup page.
Need help choosing the right size? Check out How To Measure Yourself.
Having trouble putting your waist trainer on? Check out How To Put On Your Waist Trainer.
Returns and exchanges? Check out our Return/Exchange Policy.
Other questions or concerns?
Shoot us an email at firstname.lastname@example.org or use the contact form below and we'll be in touch with you within 24 hours.
If you prefer snail mail, you can send us a letter to the below address. Please note this not the address for returns and exchanges, one of our representatives can provide you with that information.
Hourglass Express LLC
817 Sawdust Trail
Kissimmee, FL 34744
Please get in touch!